Recovery of Outstanding Amounts

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Complete Billing Solutions ensures the financial welfare and exponential growth of your practice by allowing you to keep up-to- date with payments and deliver results on time.

It's critical to invest in financial management software to empower you to take action and relieve the financial burden in the harsh economic climate we live in. Patient care becomes nearly impossible when you are riddled with the financial challenges and administrative duties it takes to keep your practice afloat. Our solutions provide a sense of relief, allowing you to focus on what truly matters: Patient care. With our software, you can easily track and manage your finances, reduce bad debts, and ensure timely payments, all of which contribute to a healthier and more efficient practice.

We assist by ensuring increased, seamless, and uninterrupted cash flow, improving business efficiency. Rejected medical claims can ultimately affect your practice's capacity. However, we help by reducing bad debts and medical aid claim rejections to enhance your cash flow, minimise business costs, and help you achieve your financial goals, giving you a greater sense of control over your practice's finances.

We assist with the following:

• Debt reduction: Our services ensure outstanding payments are minimised when patients delay or neglect making payments.
  Instead of wasting time chasing up on these outstanding amounts and supplementing with credit union reports
  for unpaid claims that remain on the patient's record for as long as ten years, you can rely on our efficient
  process to meet revenue expectations with confidence. We proactively follow up with patients, provide clear
  and friendly reminders, and offer flexible payment options to ensure that debts are reduced and revenue is
  maximised.
• Information capturing: Outstanding amounts and claims may slip through the cracks. However, medical claim rejections may be reduced
  significantly if you focus more on capturing information and ensuring error-free documentation. Complete Billing
  Solutions helps with this, ensuring nothing slips through the cracks and all documentation is thoroughly reviewed
  beforehand. Also, multiple communication channels should be opened to deliver personalised payment messages,
  appointment bookings, and invoices to patients effectively. We help identify your patient’s preferred communication
  channel for payment follow-ups and invoices. Checking the documents for information such as consent and terms of
  conditions involves managing and protecting the practice's operational process so patients are held accountable when
  necessary. Once the consent form is completed, the chances of successful litigation increase should it be necessary.
  We can assist by allowing you to capture the patient's consent in a personalised and friendly way. At the same time,
  this helps build trust between the patient and the doctor.